Privacy Policy

Forte Training Club (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us through our apps and digital platforms.

1. Information We Collect

We may collect the following information from you: • Personal Information: Name, email address, phone number, date of birth, and billing information when you sign up for memberships or classes. • Account Information: Login details if you create an account on our app or website. • Usage Data: Information on how you interact with our website, including pages visited, session times, and interactions with widgets (such as Healcode/Mindbody bookings). • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and track website analytics.

2. How We Use Your Information

We use your information for purposes including: • Providing and managing your membership, class bookings, and access to our facilities • Processing payments and managing subscriptions • Sending updates, promotions, and newsletters (if you opt in) • Improving our website, services, and customer experience • Complying with legal obligations 

3. Sharing Your Information

We do not sell your personal information. We may share your information with: • Service Providers: Platforms like Mindbody/Healcode to manage bookings and payments • Legal Authorities: If required by law or to protect our legal rights • Third-Party Marketing Providers: Only if you have explicitly opted in to receive marketing communications

4. Your Privacy Choices

You have the right to:

• Access and review your personal data

• Request correction of any inaccurate information

• Opt-out of marketing communications at any time • Request deletion of your personal data (subject to legal and contractual obligations) You can contact us at hello@fortetrainingclub.com.au for any privacy-related inquiries.

5. Cookies and Tracking

Our website uses cookies and tracking technologies for:

• Website functionality

• Performance monitoring

• User analytics

• Marketing and advertising (if opted in) You can disable cookies in your browser settings, but some website features may not function properly.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the “Effective Date” updated. Please check back periodically for any changes.

10. Contact Us

For questions about this Privacy Policy or your personal information, please contact us: Email: hello@fortetrainingclub.com.au Phone: 0451 830 704 Address: 63 Sydenham Road, Marrickville, NSW 2204