Terms & Conditions

These Terms & Conditions (“Terms”) govern all memberships, services, classes, programs, and facility access provided by Forte Training Club (“the Facility,” “we,” “us,” or “our”). By registering, purchasing a membership, participating in classes, or entering the Facility, you (“the Member,” “you,” or “your”) agree to be legally bound by these Terms.  

Membership Types & Eligibility

Membership Options We offer:

  • Ongoing memberships (auto-renewing)
  • Prepaid/upfront membership options
  • Class packs and drop-ins
  • Introductory and promotional offers ClassPass purchases are not Forte Training Club memberships and are governed by ClassPass’ own terms.

Eligibility You must:

  • Be 16 years or older (under 18 requires parental consent)
  • Complete and sign all required waivers, policies, and health declarations
  • Provide accurate personal and billing information

We reserve the right to refuse membership at our discretion.

Payment Methods & Billing

Accepted Payment Methods We accept:

  • Credit and debit cards
  • Direct debit
  • Approved upfront payment options Cash is not accepted.

Auto-Renewing Memberships

All ongoing memberships renew automatically on their respective billing cycles unless cancelled in accordance with Section 5. Introductory offers and designated prepaid programs do not auto-renew.

Failed Payments & Late Fees If a recurring payment fails:

  • The billing system will retry the payment for 7 consecutive days.
  • If unsuccessful after 7 days, a late fee may be applied, and membership access may be suspended until payment is made.
  • Repeated failed payments may result in termination of your membership.

Refund Policy

All purchases are non-refundable. Refunds are only issued in cases of confirmed technical billing errors (e.g., duplicate charges).

Pricing Changes

We may modify pricing at any time. Members will receive a minimum of 4 weeks’ written notice before any price adjustment takes effect.

Membership Holds / Suspensions

Ongoing Membership Holds

You may place an ongoing membership on hold with 7 days’ written notice.

  • Holds affect the billing cycle and adjust future payments accordingly.
  • There is no maximum hold length for ongoing memberships.

Upfront Membership Holds

Upfront membership options may be placed on hold for a maximum of 4 weeks.

Hold Requests

All hold requests must be submitted in writing via email or the designated form. Verbal or informal requests are not valid.

Member Responsibilities & Conduct

Rules & Instructions

You agree to:

  • Follow all instructions from coaches and staff
  • Use equipment safely and appropriately
  • Maintain respectful behaviour toward staff and members
  • Refrain from conduct that is disruptive, unsafe, or harmful

Misconduct

We reserve the right to suspend or terminate your membership without refund if you:

  • Engage in unsafe or aggressive behaviour
  • Damage equipment intentionally or through negligent misuse
  • Violate Facility rules or these Terms

Membership Cancellation

Notice Requirement

All ongoing memberships require 4 weeks’ written notice to cancel. Billing continues during the notice period.

How to Cancel

Cancellation requests must be submitted in writing via email to pedro@fortetrainingclub.com.au or the Facility’s designated cancellation form. Requests made verbally, via social media, or to coaches directly are not valid.

Upfront and Prepaid Options

Upfront memberships and prepaid packages are non-refundable and terminate automatically at the end of their term. They cannot be cancelled mid-term.

Class Bookings, Attendance & Expiry

Booking Requirements

Members must book classes through our approved scheduling system.

Cancellations / No-Shows

We may enforce late cancellation or no-show fees at our discretion. These will be displayed in our booking system.

Class Expiry

Unused sessions, classes, or credits do not roll over and expire at the end of the billing period or package term.

Health, Safety & Risk Acknowledgement

Health Declaration

You confirm that you:

  • Are physically capable of participating in exercise
  • Have no medical condition preventing safe participation
  • Are responsible for seeking medical clearance when needed

Assumption of Risk

You understand fitness training, high-intensity workouts, strength training, and use of equipment carry inherent risks including, but not limited to, injury, illness, or in rare cases, serious harm.

Obligation to Discontinue

If you experience pain, dizziness, injury, or discomfort, you must stop immediately and inform staff.

Liability Waiver

You acknowledge that your participation is voluntary and agree to the full terms of the Forte Training Club Liability Waiver & Release, which forms part of these Terms. You release Forte Training Club and its owners, staff, and agents from liability to the extent permitted by law.

Personal Property

Forte Training Club is not responsible for loss, theft, or damage to personal belongings brought into the Facility or its premises.

Media Release

You grant Forte Training Club permission to take and use photographs, audio, and video recordings of you for marketing, promotional, and educational purposes. You may withdraw consent at any time through written notice.

Termination by the Facility

We may terminate your membership immediately if:

  • You breach these Terms
  • Your payments remain outstanding beyond the retry period
  • Your behaviour is unsafe or inappropriate
  • You damage property through misuse

No refunds will be provided for terminated memberships.

General Provisions

Transferability

Memberships, packages, and prepaid options are non-transferable.

Severability

If any provision of these Terms is found unenforceable, all remaining provisions continue in full effect.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Policy Updates

We may update these Terms from time to time. Continued use of the Facility constitutes acceptance of the updated Terms.

Acknowledgment

By signing up, purchasing a membership, or attending Forte Training Club, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.